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Technical support is FREE within the first
year from the date of purchase. We have a
friendly and courteous staff that have seen and resolved
all technical support requests and can resolve your technical support
issue as well.
Common questions with
answers are posted below.
Installation
The
setup files are corrupted.
What does "Not a Valid Win 32 application" mean?
What
does "Publisher could not be verified" mean?
"The
requested operation requires elevation" (VISTA)
Transfer
License
Basics
How
do I register the software?
How does
this software work?
What is live
update?
I can't see
the whole screen. How can I change the screen resolution?
PDF
How can I convert a
form to PDF?
Printing
How can I align the data
when printing on top of red-ink copy?
It print's black
where it should print white and vice versa.
The software prints
extremely slow.
Saving and Retrieving
Data
How can I save
and retrieve data?
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How can I
save and retrieve data?
Screen
The text on the
screen is not aligned with the edit boxes and appears jumbled. How
can I align the text with the edit boxes?
This is a very easy solution.
You just need to change the DPI setting to 96 DPI. Step-by-step
explanations are provided below:
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Change DPI Settings XP
Please send an e-mail to
info@MedClaimSoftware.com with any comments
or questions you might have.
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