Steps to try
- Download the current sampleUse the sample workbook and instructions on the CMS-1500 Import support page.
- Match the required columnsCheck header text, column order, required values, and file format against the sample supplied for your version.
- Test one sample recordBefore importing a full workbook, use a copy containing one fictional test record to identify mapping issues.
- Report the error safelySend the error wording and the sample header row, not a workbook containing real patient names, identifiers, diagnoses, or payment information.
Need more information? Read the related product guide or send a support request with the product and software version.
Privacy: Use only fictional or redacted data when taking screenshots. Do not send patient records, full claim files, payment-card details, complete passcodes, or other sensitive data.