CMS-1500 paper and 837P electronic claim pre-sales questions
Review licensing, trials, Windows compatibility, activation, networks, importing, and moving the software to a new computer.
Best first step
Download the free trial and test the product on the Windows computer you plan to use. For paper CMS-1500, test your printer and alignment. For 837P, test claim entry and electronic file creation.
Quick answers
The detailed questions below cover the most common issues before ordering. For a workflow that is unusual or network-specific, call 608-444-6575 or email support@medclaimsoftware.com.
Frequently asked questions
How many computers can I install CMS-1500 software on?
The standard $99 annual license may be installed on up to 2 Windows computers. The price is the same whether you install it on one computer or two. A $199 annual option allows installation on up to 5 computers.
Can I test the software before purchasing?
Yes. Download the free trial and test data entry, saving, importing, and printing with sample information.
Does the software run on a Mac?
The programs are Windows desktop applications and do not run natively in macOS. A Mac would need a properly licensed Windows environment.
Can the software be used on a network?
The software can use files stored in a location available to licensed users. Test the workflow in your environment and contact support with network-specific questions.
How quickly can I activate the software?
The online checkout provides activation instructions after a successful order.
What happens when I get a new computer?
Use the program’s license-return option when available, then contact support with the old return information and the new user ID.
How long can I use the software?
CMS-1500 is a $99 annual license that may be installed on up to 2 Windows computers. UB-04, ADA Dental Claim, and CMS-485 each use a $99 one-time registration · Install on 1 computer passcode and may be used as long as you like.
Can I print more than one claim?
Yes. The programs can print individual claims and support batch-printing workflows.
Can I import data?
CMS-1500 software can import supported Excel and CSV layouts. Sample files and instructions are available on the Import page.
Does the 837P software transmit claims directly?
No. The software creates the professional 837P electronic claim file. Submit that file through the payer, clearinghouse, Medicare contractor, billing service, or other electronic submission workflow you use.
How much is the 837P electronic claim software?
The CMS-1500 Electronic Claim Software (837P) is $199 for a 1-year license and may be installed on up to 2 Windows computers. A free downloadable trial is available.