Support Center · Technical Assistance

Submit a support request

Tell us which program you use and what happened. Provide an error message and, if useful, a screenshot with fictional or redacted data.

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Protect patient privacy. Do not include patient names, birth dates, Social Security numbers, claim files, clinical details, passwords, full activation codes, or payment information. Use fictional test data or carefully redact screenshots before attaching them.

Your name *

Email address *

Software product *

Type of problem *

Software version

Windows version

Short description *

What happened? *Maximum 4,000 characters. Do not paste real patient or claim data.

Optional screenshot (PNG, JPG or WebP)Maximum 2 MB. Use a redacted screenshot or test data only. Image sent as an email attachment; not saved permanently by this form.

Prefer email? Write to info@medclaimsoftware.com, or call 608-444-6575. The form uses the site's PHP email service; mail delivery must be tested on the live host.